Frequently Asked Questions

1) Will I be receiving a hardcopy of the book?
No, there are no hardcopy available, so no shipping is require to avoid waiting for delivery. Once you purchase, you will gain instant access to download the E-Book. We encourage our customers to print out the E-Book at your own convenience if you prefer to have your own hardcopy.


2) Where is my E-Book? I haven't received any email after purchase.
After you made the purchase, our system automatically sends out your order confirmation email that comes with the download link to your E-Book. If for some reason you haven't received the email in your inbox, most likely it has gone to your junk/spam folder. Unfortunately, sometimes this tends to happen for some Hotmail/Outlook/Yahoo users as their spam filter is slightly higher than other email host provider such as Gmail. Please ensure to whitelist us and mark our email as not a spam so you can continue to receive important email correspondence from us.

If you still can't find the email in your junk/spam folder, please don't worry, all you need to do is contact us immediately via email: or use the contact form at the bottom of our website and we will send you a copy of the E-Book after we can verify your purchase order details.

Simply just let us know your name and email address so we can cross-check the details with our system and then we will email the E-Book to you directly.


3) How do I save the E-Book on my iPhone/iPad?
Open up the E-Book on your iPhone/iPad, and tap on the 'Share' button.

Then copy to 'Books' app. It is much easier to read the E-Book using the official 'Books' app on your iPhone/iPad, as you can open and close anytime easily and continue where you last read. The app should already be on your iPhone/iPad by default, so you don't need to download it.


4) Is this complicated?
No, we designed our guide to be extremely easy to follow so that even new pet owners will have no trouble potty training their puppy.


5) Is my credit card and personal information kept safe when I order?
Yes, all of your personal and billing information is sent via highly secure 256 bit Secure Socket Layer transfers allowing for a much safer transaction than if you used your credit card at the local store.


6) I don't live in the United States, can I still order?
Yes, we accept almost all debit cards, credit cards, and PayPal from every country. If you have a debit/credit card and are not sure if we accept it or not, try to use it because the chances are that we do accept it.


7) How long will it take to download?
Normally it only takes a minute to download. If on a slow internet connection, it may take slightly longer to download.


8) Will this work for my breed of dog?
Yes, these techniques have been proven to work on every breed of dog regardless of size or temperament.


9) Are these training techniques safe?
Definitely! We only believe in non-violent training techniques. We do not use choke chains, whistles, shock collars, or any other methods that make your puppy fear mistakes. Our techniques are fun and enjoyable for your puppy so he/she will love learning which will allow him/her to learn the fastest way.


10) I have a young puppy, will this work for him/her?
Research indicates that puppies can be trained as young as eight weeks of age, even though they are at a young age their intelligence is mature enough to learn commands yet their stamina may not allow the training sessions to last as long as a more mature dog or puppy.


11) How long can it take to teach puppies new tricks like potty training?
The amount of time it takes a puppy depends on a lot of factors. The puppy's age, attention span, intelligence, as well as distractions, your body language, and mood. We go over what needs to be done to ensure all possible training strategies are used to help your puppy learn commands easier.

With these things taken into account and if you make little to no mistakes in your training, the time it takes to train your puppy will depend on your puppy's intelligence level. The smartest puppies have been proven to understand a trick/command after one repetition, and will remember the command/trick within seconds 95% of the time after that repetition. The least intelligent puppies take 30-40 repetitions before they learn a command and will only be able to react to that trick/command 30% of the time, so likewise it will take 90-120 repetitions before the least intelligent puppies will learn the tricks/commands. With this in mind, the average learning time of puppies is 15-20 repetitions where the puppy will remember the trick 50% of the time.

It is estimated that puppies need to use the bathroom 50-70 times per week, which will allow your puppy to be fully potty trained in 5 days (30-40 repetitions to get above 90% response in your puppy). Older puppies have better bladder control and can focus more on tricks and body language (are less distracted) so with less repetitions they can learn more. If your older puppy needs to go out 25-30 times per week you should be able to potty train your older puppy in 5-7 days.



If you have any other questions, please feel free to email us at: